Refund Policy

At Elements Soul Institute, we strive to provide high-quality holistic courses that meet your needs. If you're not satisfied with your purchase, we offer the following refund policy:

Refund Eligibility

To be eligible for a refund, you must:

• Request a refund within 24 hours from purchase.
• Not have started learning the course content.
• Not have accessed certain course materials (e.g., downloadable resources)

How to Request a Refund

To request a refund, please:

1. Contact our support team via contact us page

2. Provide your course purchase details and reason for refund request

3. Wait for our response (typically within 7-10 business days)

Refund Processing

Refunds will be processed:

• Through the original payment method
• Within 7 business days of receiving your refund request
• With any applicable fees deducted (e.g., payment processing fees)

Exceptions

Refunds may not be available for:

• Digital Products: Downloadable course materials or products
• Live Events: Live webinars, bootcamps or workshops
• Subscription Services: Ongoing subscription-based services

Contact Us

If you have any questions or concerns about our refund policy, please contact us. We're happy to help. By purchasing our courses, you agree to our refund policy.